REFUND/EXCHANGE POLICY


  1. REQUEST TO EXCHANGE MUST BE MADE WITHIN 7 DAYS FROM THE DATE OF PURCHASE.
  2. NO MERCHANDISE SHOULD BE USED OR ALTERED. (BRUSHED, COMBED, PICKED, CUT, REMOVED FROM THE WEFT OR PROCESSED) IN ANY WAY.
  3. ACCORDING TO THE FEDERAL LAW YOU CANNOT RETURN HUMAN HAIR THAT HAS BEEN USED.
  4. FOR PROPER EXCHANGE PLEASE RETURN ITEM(S) IN THE ORIGINAL AND RESALABLE CONDITION.
  5. YOU MUST FIRST SEND THE PRODUCT BACK TO US IN ORDER TO PROCESS THE EXCHANGE.